Ethics Policy

The American Heart Association Ethics Policy reflects the high standard of business conduct representing what is the hallmark of our organization. 我们的道德政策有助于明确我们支持开放文化的承诺, trust and integrity in all we do.

We are committed to conducting all of the American Heart Association's affairs and activities with the highest standards of ethical conduct. All of us have an obligation to adhere to this policy and encourage others to do the same.

作为志愿者和员工，我们对与所有客户合作充满热情. 我们必须诚实地献身于我们的使命, 公平和尊重个人, 永远记住，做“错误的事情”没有“正确的方法”."

道德政策有助于阐明我们的行为标准. It makes clear that the American Heart Association expects volunteers and employees to understand the ethical considerations associated with their actions. 我们的道德政策肯定了我们长期以来的承诺，不仅仅是遵守法律, 但也要诚信经营，不欺骗.

The American Heart Association’s reputation for integrity and honesty is more important today than ever before. 当我们想到美国心脏协会的“我们做什么”和“我们怎么做”时," always remember our responsibility to ask ourselves: "Am I doing the ‘right thing’ for the ‘right reason‘?"

Code of Ethics

摘要道德守则包括以下规定:

美国心脏协会的员工和志愿者必须:

  • Proactively promote ethical behavior as a responsible partner among peers in the work environment.
  • 公平对待AHA客户、供应商、竞争对手、志愿者和员工.
  • 向选民提供准确的信息, completely objective, relevant, timely, and understandable.
  • 遵守适用的政府法律、法规和规章.
  • Maintain the confidentiality of information entrusted to them by the AHA or its Customers except when authorized or otherwise legally obligated to disclose.
  • 承担预防、发现和报告各种欺诈行为的责任.
  • 在行为上要诚实和有道德, including ethical handling of actual or apparent conflicts of interest between personal and professional relationships.
  • 保护和确保公司资产的合理使用.
  • 禁止对外部审计师施加不当或欺诈性影响.

本道德政策的目的是支持一种开放的文化, trust, 在美国心脏协会的管理和商业实践中保持诚信.  A well understood ethics policy requires the participation and support of every AHA volunteer and employee.

At the American Heart Association, 我们致力于与我们的志愿者一起工作, employees, partners, vendors and customers to reduce disability and death from cardiovascular diseases and stroke.  We are committed to conducting all of the AHA’s affairs and activities with the highest standards of ethical conduct.  The AHA Code of Conduct in the Human Resources Policy Manual provides guidance for decisions and actions during our daily work.

We are committed to the responsible use of AHA assets; to provide accurate, complete and objective information; to respect the confidentiality of financial and other information; to act in good faith and exercise due care in all we do; to comply with all rules and regulations, 并积极提倡道德行为.

美国心脏协会的道德规范建立在美国心脏协会的指导价值观之上.  As such, we acknowledge our individual responsibility to ensure our collective success by practicing and promoting the following values which reflect a shared view of how we want to operate and be seen by others.

Our Values

  • 改善和延长人民生活
  • Bringing Science to Life
  • Speaking with a Trustworthy Voice
  • Building Powerful Partnerships
  • Inspiring Passionate Commitment
  • Meeting People Where They Are
  • Making an Extraordinary Impact
  • Ensuring Equitable Health for All

Our People

The AHA is committed to provide a work environment that values diversity among its volunteers and employees.  All Human Resource policies and activities are intended to create a respectful workplace where every individual has the opportunity to reach their highest potential.

不分种族，员工都有机会, color, national origin, religion, sex, sexual orientation, marital status, age, veteran status or disability. These policies apply to both applicants and employees in all phases of employment including, recruiting, hiring, placement, training, development, transfer, promotion, demotion, performance reviews, compensation, 福利和离职.

We will evaluate how we are living up to our code of ethics by requesting feedback on a regular basis from our employees, volunteers and customers. 我们将为所有利益相关者提供举报不道德行为的机制. We will begin with employee orientation and regularly communicate all of these expectations to employees and volunteers.

AHA volunteers, employees, contractors and suppliers are expected to report any practices or actions believed to be inappropriate to their supervisor, another AHA leader, the Human Resources department, or via the AHA ethics hotline.

Our Customers

我们致力于100%的客户满意度.   We are devoted to developing “customer enthusiasm” and are passionate about exceeding customer expectations. We dedicate ourselves to anticipating the changing needs of customers and creating timely, innovative and superior programs, products and services.

Fraud

欺诈被定义为任何旨在欺骗他人的故意作为或不作为, 导致受害者遭受损失和/或犯罪者获得收益.  The AHA Board of Directors and Senior Management have adopted a “no fraud tolerance” attitude.  In addition to the Board, volunteers, 协会各级管理人员和工作人员都有预防的责任, detecting and reporting fraud.

除了上面列出的欺诈定义之外, 这项政策包括任何不诚实或欺诈行为, including but not limited to:

  • 挪用资金、证券、物资或者其他资产的.
  • 不当行为:处理或报告金钱或金融交易的不当行为.
  • 由于公司计划或活动的内幕消息而获得暴利.
  • 向外界披露机密和专有信息.
  • Intentional, false representation or concealment of a material fact for the purpose of inducing another to act upon it to procure an advantage, benefit or gain.
  • 从承包商那里接受或索取任何有物质价值的东西, 向AHA提供服务/材料的供应商或人员, 除非根据接受礼品政策.
  • 毁坏:毁坏、移走或擅自使用记录、家具、固定装置和设备.
  • Any similar or related irregularity.

Each member of management will be familiar with the types of improprieties that might occur within his or her area of responsibility and be alert for any indication of irregularity.  An employee, volunteer, consultant, vendor, contractor, or outside agency doing business with AHA shall immediately report any irregularity that is detected or suspected, 按照下面“报告违反职业道德行为”的说明.’  Any employee or person who suspects or reports dishonest or fraudulent activity shall not attempt to personally conduct investigations or interviews related to any suspected fraudulent act.  调查将与法律部和其他受影响团体协调, both internal and external.  获取有关欺诈活动的更多信息, 参考AHA欺诈风险管理计划.

Conflict of Interest

[See AHA Conflict of Interest Standards]

协会财产和信息

Employees and volunteers are expected to protect the AHA’s property at all times; including cash, equipment, records, employee, and customer information.  This also requires employees and volunteers to maintain confidentiality regarding AHA records, 以及员工和客户信息.

Nondiscrimination Policy

It is AHA policy that the volunteer membership and staff structures and all programs and activities of the American Heart Association, 其附属机构和组成部分的设计和制造应不考虑种族, religion, national origin, sex, age, 残疾或其他非优点标准.

Reporting Violations

如果您对遵守上述任何政策有疑问或担忧, 或者不确定什么是“正确的事情”, we strongly encourage 你应该先和你的主管谈谈, program leader, 另一位美国心脏协会的领导或人力资源部.  如果因为任何原因你觉得和这些人交谈不舒服，请联系 AHA ethics hotline at 866-293-2427 or www.ethicspoint.com(link opens in new window) to report your concerns. 你的电话将被保密处理. No director, trustee, officer, employee or volunteer who in good faith reports an action or suspected action taken by or within the AHA that is illegal, fraudulent, 或违反任何政策将受到恐吓, harassment, discrimination or other retaliation. The AHA treats complaints about and reports of possible discrimination seriously and investigates them as required by our procedures and any applicable laws.